Privacy Policy
Your Privacy Matters
Seacole Care Clinic is committed to safeguarding your personal health information in compliance with the Personal Health Information Protection Act (PHIPA) and other applicable laws in Ontario. This policy outlines how we collect, use, and protect your information during your interactions with our virtual and in-person services.
1. Information We Collect
Personal identification details (e.g., name, address, phone number, email).
Health information provided during consultations.
Payment details for service billing and membership.
2. How We Use Your Information
To deliver primary care services.
To schedule and manage your appointments.
To provide follow-up care and chronic disease management.
For billing, membership management, and appointment confirmations.
3. Protection of Your Information
We use secure electronic medical records systems compliant with Canadian data protection laws.
Your information is not shared with third parties without your explicit consent, except as required by law.
4. Virtual Care Privacy
All virtual appointments are conducted through a secure, encrypted platform.
Patients are responsible for ensuring they are in a private location during virtual consultations to protect confidentiality.
5. Patient Rights
You have the right to access and request corrections to your medical records.
You may withdraw consent for specific uses of your information at any time.